Getting Steam key for already-purchased game?

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mass09
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Re: Getting Steam key for already-purchased game?

Unread postby mass09 » Thu Oct 25, 2012 4:25 am

I purchased directly from the developer and received an e-mail with all the details...

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Snowwhite
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Re: Getting Steam key for already-purchased game?

Unread postby Snowwhite » Thu Oct 25, 2012 5:54 am

Got my Steam key in the mail this morning, worked a treat. Thank you.

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Tomislav Uzelac
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Re: Getting Steam key for already-purchased game?

Unread postby Tomislav Uzelac » Thu Oct 25, 2012 8:49 am

Our deal with Steam is only for keys to customers who bought directly from unityofcommand.net.

If you're a forum regular though, drop an email to support. I've got a few press keys I can spare. Include your proof of purchase (including the game key) and mention your forum nickname.

EDIT: will also send to people from Matrix Games forums if that was unclear.

myopic_spore
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Re: Getting Steam key for already-purchased game?

Unread postby myopic_spore » Thu Oct 25, 2012 8:59 am

Just wanted to say thank you for this.

It's great to see a game developer supporting the early adopters.

Thanks again.

Borsook
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Re: Getting Steam key for already-purchased game?

Unread postby Borsook » Thu Oct 25, 2012 10:49 am

Let me thank too, it's great to see developers who care about their customers. Too many devs nowadays (e.g. Basilisk, Stardock) leave their old customer in cold water when they get on Steam... Thanks again!

awdougherty
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Re: Getting Steam key for already-purchased game?

Unread postby awdougherty » Thu Oct 25, 2012 1:58 pm

Dumb question, but where can I find my game key to register on Steam? I bought directly from the developer. Is there a way to look it up in the store or is it in game somewhere? Thanks.

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Tomislav Uzelac
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Re: Getting Steam key for already-purchased game?

Unread postby Tomislav Uzelac » Thu Oct 25, 2012 5:42 pm

awdougherty wrote:where can I find my game key to register on Steam?


It came with your confimation email when you bought the game. You should try searching within your email.

If you can't find it, email support, we can look for it in our records.

pedroantonio
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Re: Getting Steam key for already-purchased game?

Unread postby pedroantonio » Fri Oct 26, 2012 5:14 am

Tomislav Uzelac wrote:Our deal with Steam is only for keys to customers who bought directly from unityofcommand.net.


Well, then I will have to buy it a second time to have it on steam, I'll wait until it's on sale.

Thanks anyway ;)

Ratzi
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Re: Getting Steam key for already-purchased game?

Unread postby Ratzi » Fri Oct 26, 2012 4:07 pm

Tomislav Uzelac wrote:Our deal with Steam is only for keys to customers who bought directly from unityofcommand.net.


Ah, too bad. but understandable of course :-) nevertheless, thanks for doing this for your customers. this is always apreciated, even if i cannot benefit from it ;-)

gage
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Re: Getting Steam key for already-purchased game?

Unread postby gage » Sat Nov 03, 2012 9:01 pm

I bought my copy from Gamersgate.com. Does that mean I am ineligible for a Steam key?

Thanks


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