Norton alert on uoc.exe file

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commandstation
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Norton alert on uoc.exe file

Unread postby commandstation » Thu Oct 18, 2012 8:09 am

Just purchased PC version game from Steam.
When game is installed Norton says following file (uoc.exe) has found and removed
"suspicious.cloud.7.F"
"Heuristic virus"

Is it safe to recover file from Norton guaranteed files?

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Tomislav Uzelac
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Re: Norton alert on uoc.exe file

Unread postby Tomislav Uzelac » Thu Oct 18, 2012 8:38 am

Hi,

yes you can go ahead, the file should be safe - there are no viruses.

I submitted a false positive report to Norton. We've had false positives before, it should work out shortly.

On the other hand, if anyone's reading this and you're still getting the report please post in this thread again.


Thanks! :)

Torlek
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Re: Norton alert on uoc.exe file

Unread postby Torlek » Sun Oct 21, 2012 1:13 pm

I also had a virus warning. Form AVG anti virus.

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Tomislav Uzelac
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Re: Norton alert on uoc.exe file

Unread postby Tomislav Uzelac » Mon Oct 22, 2012 10:05 am

Is this the Steam version again? Because I just ran it through virus total and it reports no detection.

Can you confirm that when you update your antivirus, it still reports it as a threat?

thx!

lonestar
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Re: Norton alert on uoc.exe file

Unread postby lonestar » Wed Oct 31, 2012 2:14 am

I had a false positive is AVG securtity 2012, have to shut it down when I play the game.

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Tomislav Uzelac
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Re: Norton alert on uoc.exe file

Unread postby Tomislav Uzelac » Wed Oct 31, 2012 11:10 am

Alright, I made another false positive report to AVG. We'll see if it works out...

robc04
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Re: Norton alert on uoc.exe file

Unread postby robc04 » Thu Dec 13, 2012 6:00 pm

Looks like Norton is giving false positives on UoC.exe file again.
Because I play too much,
One Guy, Too Many Games

mariandavid
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Re: Norton alert on uoc.exe file

Unread postby mariandavid » Fri Dec 14, 2012 1:33 am

This is a wider issue. Just had the same problem with AVG and Crusader Kings II, again from Steam. Suggest when you flag AVG and Norton that you mention the Steam commonality. Seems to be invariably the steam execution file that is being flagged

mikev
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Re: Norton alert on uoc.exe file

Unread postby mikev » Sat Dec 15, 2012 8:15 am

I just downloaded it from Steam and I am also having this problem with Norton. It is deleting uoc.exe because of the "high risk" threat of Suspicious.Cloud.7.F

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Tomislav Uzelac
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Re: Norton alert on uoc.exe file

Unread postby Tomislav Uzelac » Mon Dec 17, 2012 1:53 pm

I have run both DRM-free and Steam versions of the game through VirusTotal and it reports no detections.

Perhaps they did sort it out over the weekend, who knows...

If the issue continues to happen, please report again in this thread. Thanks!